Privacy Policy

Effective Date: 1 October 2025
Anovia Health, LLC
Lexington, Kentucky

At Anovia Health, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our clinic online.

Information We Collect

We may collect personal information in the following ways:

a. Information You Provide Directly
When you complete forms, schedule an appointment, subscribe to updates or contact us through our website, we may collect:

Name
Email address
Phone number
Date of birth (if scheduling an appointment)
Insurance or billing details (if applicable)
Any additional information you choose to provide

b. Information Collected Automatically
When you visit our website, we may automatically collect certain technical data, including:

IP address
Browser type and version
Device type and operating system
Pages visited, time spent and referring website

This information helps us understand how visitors use our site and improve user experience.

Use of Information

We use collected information to:

Schedule and manage appointments or services
Respond to inquiries or requests
Send confirmations, reminders or important updates
Improve our website and user experience
Communicate educational content, promotions, or newsletters (if you opt in)
Comply with legal or regulatory obligations

** We do not sell or rent your personal information to third parties. **

Protected Health Information (PHI)

If you become a patient, any information you share related to your medical care is protected under the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy covers only information collected through our website. Our HIPAA Notice of Privacy Practices—provided separately at our clinic—explains how we handle your health information in compliance with federal law.

Information Sharing

We may share your information only when necessary to:

Facilitate care coordination with your healthcare providers
Process payments through secure billing systems
Comply with applicable laws or respond to lawful requests
Support website hosting, IT, or marketing vendors who are bound by confidentiality agreements

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to personalize your experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data transmitted online.

Your Rights and Choices

You have the right to:

Access or update your personal information
Request deletion of your information (subject to legal obligations)
Opt out of marketing communications at any time

To exercise these rights, contact us at help@anoviatotalhealth.com